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Maasdam Cruise Review by Katrina 1

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Member Name: Katrina 1
Cruise Date: February 2013
Embarkation: Rio de Janeiro
Destination: South America & Antarctica
Cabin Category: I
Cabin Number: 528
Booking Method: Local Travel Agency
See More About: Maasdam Cruise Reviews | South America & Antarctica Cruise Reviews | Holland America Cruise Deals
Member Rating   4.0 out of 5+
Dining 4.0
Public Rooms 4.0
Cabins 4.0
Entertainment 3.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 1.0
Service 4.0
Value-for-Money 4.0
Rates 4.0
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Ship Facts: Maasdam Review (by Cruise Critic!) | Maasdam Deck Plans
Great Itinerary & Cruise despite Shore Excursion Director
This was a cruise that opened up a totally different world to me and that is what really made it special... from the over the top production of Carnaval in Rio de Janeiro to the basic life of the Amazon. Holland America had a great itinerary. Going to the Sambadrome was an experience of a lifetime - although expensive, it was worth every cent! Then traveling the Amazon was on a totally different track with the focus on basic living. The variety of the ports made it very interesting.

Food was a step better than on previous Holland America cruises. Life on board was good, but there could have been more and more varied activities.

Only real criticism was the shore excursion director. He did not seem to be on top of the tour guides and when this was pointed out, his people skills seemed lacking. Several of us guests had issues with him. He also did not promote the Brazilian way of life... I tired of his remark to "lower your expectations" for Brazil. BUT, an exuberant travel guide and Brazil itself more than made up for him.

Embarkation was long- moved slowly through the ship to the showroom for our papers-they need to work on doing this better... did not use port facilities that were available.

Disembarkation was a disaster. Almost 3 hours to get through customs - There were few agents to start with and on top of that, the number of wheelchairs that were all ushered to the front of the line was unbelievable.... Saw so many people who had never had showed any mobility issues in wheelchairs - guess they had learned to work the system.

Publication Date: 04/19/13
Read the South America & Antarctica ports review by Katrina 1
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