Great Itinerary & Cruise despite Shore Excursion Director : Maasdam Cruise Review by Katrina 1
Overall Member Rating
Great Itinerary & Cruise despite Shore Excursion Director
Destination: South America
Embarkation: Rio de Janeiro
Food was a step better than on previous Holland America cruises. Life on board was good, but there could have been more and more varied activities.
Only real criticism was the shore excursion director. He did not seem to be on top of the tour guides and when this was pointed out, his people skills seemed lacking. Several of us guests had issues with him. He also did not promote the Brazilian way of life... I tired of his remark to "lower your expectations" for Brazil. BUT, an More exuberant travel guide and Brazil itself more than made up for him.
Embarkation was long- moved slowly through the ship to the showroom for our papers-they need to work on doing this better... did not use port facilities that were available.
Disembarkation was a disaster. Almost 3 hours to get through customs - There were few agents to start with and on top of that, the number of wheelchairs that were all ushered to the front of the line was unbelievable.... Saw so many people who had never had showed any mobility issues in wheelchairs - guess they had learned to work the system. Less
Cabin review: I528 Large Interior Stateroom
528 great inside cabin. not noisy. convenient. nothing totally fancy, but it suited us just fine!Read All Large Interior Stateroom (I) Reviews >>