My wife and I Just returned from Allure of the Seas 7 night cruise with 2 other couples. All of us came down with norovirus during the cruise. The captain mentioned an outbreak over the intercom system a few nights after we sailed. Many on board were sickened but few went to the infirmary for fear they would be confined to their staterooms. One stateroom attendant told one of the sick couples that she knew they were sick and was supposed to report them but would not do so because she knew they would not want to be confined to their room. RCCL probably prefers this too since they need to report to the Center for Disease Control if more than about 5% are officially reported as having the virus. One of our waiters became sick on the 4th night, but we were told he had a sore throat (perhaps another way to cover up the number of people with the virus).
The ship is beautiful, but with over 5,000 passengers and 2,400 crew members it is difficult to keep this mega ship clean, especially when new passengers are arriving just as the previous sailing has passengers departing. There is just no time to give the ship a thorough disinfection treatment. Maybe this is why the next 2 RCCL vessels will be closer to the Freedom series in size.
The food during dinner in the main dining room was a mixed bag with weak choices (chicken salad as a main course?). Comparing this to several sailings on Carnival ships during recent years I must say that Carnival food is by far better with a greater selection. The desserts were mostly bad. It appears, as others have indicated, that RCCL is trying to push more people to dine at the specialty restaurants that charge a fee. This idea will backfire.
The showers are smaller than on most Carnival ships and the bathroom lacks good shelving as we found on several Carnival ships like the Liberty.
The ship is beautiful with much to do and the entertainment is top-notch, but unless RCCL can improve the food offered in the main dining room and find a way to control the norovirus, we will not be sailing with them again for a while.