NOW the Headlines Make Sense!: Carnival Freedom Cruise Review by Stillwitty
Overall Member Rating
NOW the Headlines Make Sense!
Destination: Southern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
Then there was the issue of the Ship's Medic Dept. One in our group was a pill short of a blood pressure medication and visited the Medic during the stated hours of 8-12 and 1-3, only to find a sign on the door stating it was closed as they were in "Training". I assumed ship's doctors or nurses had already completed medical training! This happened 3 straight days with the same result. One only wonders what would happen in a serious emergency! And who ever heard of a Sports Bar not showing any Baseball during Baseball Season on a route frequented by Americans? When questioned, an employee told us they had recently "lost" several channels they used to access, but couldn't explain a reason for that. Cost saving measure? Entertainment was also lukewarm: The Comedians were pretty good, the Ticket to Ride show lame and uninspired. A good mix of movies were offered on the big Screen and there was a good offering of Trivia Contests and the like. The Casino had some tight slots, but the manager was great about sending a complimentary round of drinks to the Poker Table nightly. They still can't touch RC for activities and entertainment however. Positives? The Cabin Stewards were good and aimed to please (re-filling an ice bucket to chill wine without being asked) and the Wait Staff at Dinner in the Post Restaurant were excellent. Oh, and they started the trip out by downgrading us from our Gold Card to the new "Red Card" because they've changed their loyalty program. Whoever heard of such a thing? Really, whoever heard of such a thing? In short, lots of signs that the Freedom is in need of some upgrading and Carnival overall needs to re-examine Customer Service if they want to keep us coming back. Less
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