I wish to start with the confusion upon check in. As a first time cruise(r), I was clueless as to where to go and what to do. The crew was less than helpful.
Well, once we did get settled in our stateroom, and located ourselves on the highest deck with a bar, things improved.
Let's review the disappointments; we felt that the room was dirty (carpet not cleaned from previous cruise). The beverage package is not worth the price, who can drink $50 in soda, but we learned. We learned quickly way so many others were seen bringing their own beverages on board.
Next, I found it odd that no floor plan of the ship was available, and although it only took a few days to figure out how to get around, it wasted a good chunk of time, again the crew was not forth coming with help.
The dining choices rate from ZERO STARS to 4 STARS, no five star dining here. Avoid the buffet, the food was absolute garbage, even breakfast was less that eatable. The free style dining was good, many options, some included, some not. But the biggest disappointment was the fact that except for a hamburger at the bar, ALL the food was cold. So even if it tasted good, it was not the best. With years of experience in the food and beverage field, it was easy to notice inferior products used in the preparation of the meals.
Lastly, be expected to pay, FOR EVERYTHING. Don't be excited about your cabin price, double that amount for your budget.
Now, the good stuff. The staff was cordial, once you get their attention. Prices are reasonable, a sports arena is much more expensive. Entertainment is well varied. Pool and decks are neat and clean, shore excursions well planned and fairly priced.
If you want to relax OR have a blast, either is possible.
I walked away from the experience saying I would do it again, but I was not impressed enough to become a cruise junkie. Remember, rude people are everywhere, you can ignore them on the cruise just as much as you ignore them at Walmart.