We took the cruise to celebrate my husbands 60th birthday. Having arrived at the terminal we were herded like cattle for embarkation and had quite a long wait to board. As we had not sailed with princess I was looking forward to exploring the ship however when we boarded we were told to get in the elevator to be shown our cabin. I said we wanted to look round the ship first and was told to 'get in the lift because you have to go to your cabin first'. Not a good start.
The food was rather disappointing in the main restaurant and was very repetitive. The buffet restaurant was incredibly small considering the amount of people on the ship and again was very repetitive. The same desert (amongst others) was offered every day for 14 days. The entertainment was very amateurish and most of the singing was mimed. Other than 2 comedians, who were very good, we mostly walked out of every other show. During the daytime we struggled to find anything we wanted to do as mostly all that was available was going to lectures, learning something ie playing the ukelele or making something ie knitting or lei making, not our idea of fun! We do play bridge but it was so badly organised we only played once.
Princess seem to offer a very good rewards programme to their elite members. However this allows elite members to walk to the front of queues. on one occasion we had been queuing for quite some time and we just got to front and was physically held back by a member of staff in order for an elite member to be placed in front of us. We were made to feel like second class citizens on a few occasions and we did not feel valued as guests. One member of staff was very rude to us when we asked about their system for boarding the tender. when i didn't quite understand his explanation he shouted at us as though we were naughty schoolchildren. Needless to say we will never cruise with princess again.
During our cruise we spoke to many unhappy people
Also the ship looked very old, dark and the communal areas were very cramped