Embarkation - Very well handled and smooth. However time of embarkation upon arrival and what was printed on the Set Sail Pass differed by a couple hours. Would recommend getting their a little early or calling ahead of arriaving at the ship. Luggage drop off was open very early on and I was able to drop off my luggage and take a harbour cruise before boarding the ship.

Staff - For the most part the staff is very friendly and work to please the customers. However, I do believe the drink packages have automatic tips that have been put in place have dampered the customer service level a little bit.

Entertainment - I believe Royal is probably investing more and more of its dollars towards its bigger ships for entertainment and it shows as it appears the smaller ships like the Rhapsody have dwindled in the entertainment value and were a little lack luster. With only 3 production shows for an 11 night cruise. a couple arial shows in the centrium, and the rest were imitation guest singers. At least for this cruise the entertainment seemed to revolve around celebrating the decades. going from 50s to 90s. With a different decade each night or two. This would have been ok if it were just for a couple nights but repeatadly for the whole trip it gets a little old. I would love if Royal would still invest some money in their shows and set up more story line productions on their smaller ships as well. Read more