Just back from the march 23, 2013 spring break Oasis trip. We got in Friday and stayed at the Hyatt Place on 17th Street ( a great place to stay). We received an email from Royal Caribbean telling us not to arrive at the cruise port until 1:00 PM due to the Government cutbacks and less customs agents. We disregarded and went early anyway. They let us start boarding around 11:30 AM. Went to guest services right away to inquire about ship Iphones for rent and also to discuss my sons peanut allergy. Unfortunately I got Millicent as my guest services rep. Millicent has no idea how serious a peanut allergy is and I am to this day still waiting to hear back from her about whom to speak with and what to do for my son on this boat. Actually I gave up on Millicent about 6:00 PM that night. First off for the boat phones skip guest services and go up to deck 14 the card room to rent them ASAP. They run out quickly. Also the i-phones constantly go off network so you have to reset them. A bit of a pain but the only way to communicate on the ship. Rooms were ready at 1:00 PM. We stayed in cabins 8562 & 8564 connecting balcony cabins. Yerri was our attendant and he was amazing. Wish I could have taken him home. The dining room food last year on the Oasis was disgusting. I can happily say that they really have changed the menu and the food is much better. The only complaint I had was they got rid of the onion tart, always a favorite but they stopped serving it. We went one night to Giovanni's table. Have to say not impressed. The menu was limited and we really expected more. I had a better meal italian night in the main dining room. Shocking but true. The shows were fantastic and we had a fun time in the Comedy Club. The casino was a bit boring. I did not see many big winners, and overheard quite a few people complaining that the tables and slots were not paying out. Sorrentos pizza was great as always and my kids and husband have been having midnight cravings for it. The pools were crowded but they were very good about not letting people save chairs for hours and not use them.

Back to my son's peanut allergy. By the time 5:00 PM (dinner was 8:30) my poor son wanted something sweet. Unfortunately I could get no answers from anyone about whether things contained nuts or cooked in peanut oil. I finally met Alain in guest relations. Alain told me if Millicent (the first one) was getting answers for me she would and be patient. I kind of lost it a bit with Alain since I had a hungry child and he told me at dinner the head chef would speak to me. Also Alin said the cupcake cupboard would make special nut free cupcakes for my son. Thank you Alain finally an answer. The cupcake cupboard was very nice. Took an order for cupcakes to made for my son and ready the next day. The woman in the shop was very nice and was surprised at the lack of information we were getting about peanut free food. A cruiser on the Allure (sister ship to Oasis) died from a peanut allergy a few months before and she said they take it very seriously. Obviously Millicent didn't get the memo. At dinner that night I asked to speak to the head chef as I was told. Our waiter (Ergdon) told us he would speak to the chef for us. I was annoyed. The head waiter then came over and introduced himself apologizing for the confusion. He explained that every food place we go we must speak to the chef directly about what my son can eat and only get food from the chef so there is no cross contamination. The main dining room chef was to busy so it was his job to speak on his behalf and the chef would cook all my sons food separately. Which was true, both my sons ordered chicken nuggets and they looked like 2 different meals. Both were good but you could tell the peanut allergy was fresher. The next morning the head waiter called our room and told us that the chef in the Promenade cafe (Audriana) was making a special batch of peanut free brownies for my son. Whenever he wanted them we had to see her and she would give them to him. Also while in the Bahamas he brought on Peanut/ gluten/lactose free packaged chocolate chip cookie for my son, so he could have them anytime he wanted. Thank you so much for understanding. One night at dinner they made my son a special brownie/ice cream sundae that was just the happiest night for my son. Ergdon and Vasheel our waiters were wonderful to us as well and I would recommend sitting at table 989 on the island to anyone.

Kids club?Teen Club. First off in my opinion 12-14 year olds need to be supervised and do not belong in the teens club. They need some sort of activities to keep them out of trouble, and to socialize with other children their own age. Most kids are by themselves and go there to meet other kids. My twin sons are 12. To old for Adventure Ocean, which they have loved for years) finally the age for the Teen club. I go as guest services instructed me up to the teen club to sign them in and give the dreaded epi-pen to the staff. The staff was Gloria. Gloria tells me she does not take responsibility for the children or medication. Also the food she gets is for everyone and she has no idea if peanuts are in the food or not. The kids do what they want and she is the only one there and can not watch them. Also if my son drops the epi-pen and someone uses it I am liable. Are you kidding me. She is not helpful and my kids are upset they have been looking forward to this club. Down to Adventure Ocean I go. I explain the situation to them and they agree to take my children and the epi-pen no problem. They were quite surprised that Gloria would not take responsibility for them or the epi-pen. The funny thing is during the cruise many 12 year olds went to Adventure Ocean since they found the teens club boring since they did nothing there but hang out with no activities. Read more