Spring Break on the Explorer: Explorer of the Seas Cruise Review by gerii
Overall Member Rating
Spring Break on the Explorer
The Explorer needs some refurbishing. The wear and tear was obvious. We did hear that that will be happening and that Port Liberty will be getting an upgrade.
Having sailed on RCI lines (16 sailing in all), RCL, Celebrity and Azamara, in the past we have become accustomed to a higher level of service and this year found it to be lacking. Cost cutting measures were very apparent from quality of the food, staff size, service and entertainment. While our personal waiter and cabin steward were great my daughter had a triple on the 2nd More deck (I won't even get into that experience) had an unusual issue, a deaf mute cabin steward. I think it's great that RCI would hired a deaf cabin steward but then they didn't provide the cabins a way to communicate with him effectively. Actually No pens or paper were found in any of our 3 rooms.
We also had some issues with the on-board credit each room was to get. Guest Relations didn't have the credits correctly and the travel agent insisted it was done.
Internet access was the worst I've experienced in a long time. 15 minutes to load a page isn't good and then you get charged for something you didn't get. Its off again to Guest Relations for a credit.
I almost forgot the elevators!!! They were very slow, always full and would stop on almost every floor. The kids on board thought it was fun to press every button as they exited and it made things worse. With the amount of elevators on board you would think this won't be an issue. Luckily we take the stairs but if my elderly parents had been with us it would have been a problem.
Overall, our experiences have been better and as usual we made sure all the issues were on our surveys at the end of the cruise. Less
Cabin review: JS9608 Junior Suite
Junior Suite 9608 has a good amount of room as was Cabin 9610 right next door. The cabin steward was excellent. Storage was optimal compared to some cabins we have been in. They both could stand for my refurbishing. This cruise both of these rooms had some issues with plumbing which was fixed right away. Cabin 2546 was not as good. While the size wasn't bad, the cabin steward couldn't communicate (deaf) and when we set sail the window was blocked for safety reason (we were heading into a storm). You had to go up to go down in order to reach certain areas of the ship. On sailing day that had to reach their room through a crew area. While people may find it economical to be on that floor, its poorly situated for easy access to other areas of the ship.Read All Junior Suite (JS) Reviews >>
Port and Shore Excursions
Kennedy Space Center
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