This was our first try cruising with Thomson's, having cruised with the big boys, but we wanted a short cruise in the sunshine so we chose this, was it a mistake?
It is easier to list the best parts that were as follows: -
On arrival you were met from the plane and transferred to the port at Santa Cruz, Tenerife very quickly and surprisingly so was the registration and embarkation with luggage following quickly.
The cabin was very spacious much bigger than we are used to, clean, plenty of storage and nice bathroom with plenty of hot water.
The staff excluding the receptionist,( who knew very little what was going on so were unable to help), were excellent, polite and helpful, perhaps due to the fact they did not have to earn tips, these being included.
That is all I can say in favour of the cruise or ship. The ship looked very tired, worn and in need of a refit. When in motion you had a constant vibration and the slightest movement of the sea could be felt.
Whilst I have already said the cabin was ok the bed was not I might as well slept on the floor, the mattress was either very thin or worn out, I think the latter.
The first two ports of call were ok berthing close to the town but when we got to Funchal, Madeira we berthed about a mile from the Town and if like me you do not walk well it is along walk especially when you have to make the return. Funchal is a nice place to visit and you must make use of the hop on hop off bus and go up the cable car. Our next port of call was Agadir, Morocco, why ho why did we go there? You berth at the entrance to a commercial port some 5 miles from the town, (45 minutes quick walking to get to the port gates); no transfers arranged Thomson say they like to help the local Taxi's. You are told Thomson's have agreed that you pay no more than 5 Euros to get to the town but you need to negotiate a price for your return and you should expect to pay no more than 15/20 Euros. Majority of guests stayed on board ship. Last port of call Lanzarote, a shuttle bus was provide, but very little to see. The brochure gives sparkling information for each location hat never materialise and no mention is made that docking would be a long way from the towns being visited.
The ship had very little entertainment, none in the day time, and what it did provide in the evening was second rate, leaving very little to do in the evening except drink.
The food was ok but nothing to write home about. Do not use the Cafe Royal restaurant unless you like hot food that is cold, very little choice and having to hunt for a seat/table to eat your food at. After the first day we chose to you the Seven Seas Restaurant which was ok, at least the hot food was hot, but little choice, expensive wine, and if you asked for a variation on the menu you did not get it. We chose to eat early but on several evening after 45 minutes were asked to the leave the table because they had a queue waiting for tables, this was before you had your sweet or coffee. Eating on this ship was not a nice experience.
The really best part was it hot, plenty of sunshine and away from the cold of the UK.