Emerald Princess Review

4.5 / 5.0
1,874 reviews

Wheelchair user's experience .....disappointing

Review for the Eastern Caribbean Cruise on Emerald Princess
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awhhartley
2-5 Cruises • Age 70s

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Sail Date: Mar 2013

Having cruised previously with Celebrity and had a great trouble free experience I was looking forward to Princess which has good reviews.

My stateroom (B424) was difficult to access, my wheelchair had to be folded and due to a lack of space storage was difficult. Exiting the stateroom was even more difficult.

Regretfully many staff seemed uncaring and unhelpful (including the Officers). I am wheelchair user and found it difficult to get around the ship without assistance (in a party of 5 adults who helped). The only areas where staff offered to assist was in the restaurants, and self service areas.

Cabin Review

Cabin JJ

Inside Cabin (B424) door heavy and door width requires wheelchairs to be folded, results in difficult access for wheelchair users

Hanging space good, shower tight but powerful

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