I must first say that we had an outstanding time on the Celebrity Silhouette and would book this ship or any other Celebrity Solstice Class in the future. We would give this cruise an 8.5 out of 10 due to a few good and not so good reasons. Our previous Celebrity cruises were 9.9 out of 10.

#1. We have loved the main dining room service and cuisine on the two previous solstice class ships on Celebrity and was looking forward to the same on this cruise -- we were very disappointed. Our server team was very bad and the service for the first day was horrible waiting at least 30 minutes between courses. We thought it might have been just first day kitchen issues however when the same thing happened on day 2, we knew there was a problem. It was disappointing to say the least and started to take away from the overall cruise. When day 3 started the same way it was time to say something to the manager and he quickly brought in assistance to speed up the service. The next evening we were moved by our request and the service was outstanding and very pleasant -- just as it was for our two previous Celebrity cruises. Day 5 and 6 were at specialty restaurants and day 7 was at another table in the main dining room with the same outstanding service.

#2. The entertainment on board was not up to par with previous casts. Although the guest vocalist, acrobats and comedian were fantastic, the main cast was just average and the a cappella group, The High C's, was not very good. We have heard better on other cruises. The Cruise Director, Lisa Richard, was by far the best we have had and also a very talented singer. We would have loved to have heard more from her rather than the cast. Also the smaller acts around the ship were loud and off key. We thought many times that there was yet another Karaoke bar opening up. Read more