The Navigator of the Seas is showing her age! Our cabin was missing the wood cap on the balcony railing and in the casino some of light strips were being held on with tie-wraps and tape. Carpet was worn and torn in several areas, the TV's must have been the original ones installed when the ship was built 11 years ago. The bathroom walls had rust breaking through the paint. I wish that I could share some of my photos in this review.
The embarkation process went very smoothly once we got to the port from the airport. We used RCL's transfer service and found ourselves having to wait for 45 minutes before they allowed us to board the bus. I will NEVER use this service again.
Getting off the ship at our first stop in Jamaica was a nightmare. Once they gave the word that we could get off the ship it was at least 50 minutes before we reached the gangway....terrible crowd control BUT that was the only time! Other days it went much smoother.
Debarkation back in New Orleans went very smoothly for us, we took a New Orleans City Tour and for our son and his family when left the ship during the self-assist time.
Okay that's the bad stuff! But that really didn't prevent us from having a great cruise on RCL overall.
We liked the room and the location. The buffet food was good (not great) and the meals in the dining room were very good. We enjoyed the activities and entertainment. Our grand kids (ages 9-14) enjoyed the activities provided for the kids.
The best part of this cruise was the service. This was cruise #17 or #18 for us and I can honestly say that this was the best service that we have ever experienced. The waitstaff in the Nut Cracker was fantastic (Ivor and Kiara) and our cabin steward, Norma Cash, are real assets to RCL.
I would recommend RCL to everyone, maybe a newer ship! We already have an eight-day cruise planned for November on Carnival but we will be back cruising on RCL soon.