Enchantment of the Seas Cruise Review by Carol P.: Dis
Overall Member Rating
Destination: Eastern Caribbean
We booked this cruise because it was a bus trip from Pittsburgh to Baltimore and we liked the idea of "no flying" involved. The bus trip was great and we arrived at the port with no problem. Once inside the terminal I told the RCCL rep that we were Diamond members and he directed me to a line. While standing there for a few minutes we found out that we were in the wrong line. Another rep directed us to the Diamond member line and we were aboard the ship in a matter of minutes. Once on the ship it didn't take long to find our cabin. Our cabin was located on Deck 4 and very convenient to the Centrum and the dining room where we were assigned. Our room stewardess was "awesome". She greeted us both morning and evening with a pleasant smile and always asking how we were doing. She did a fantastic job and made this part of the cruise special.The toilet had a flushing issue, it flushed when it wanted to. Several cabins on our floor had the same problem. At times thoughout the ship we smelled More
sewage in different areas of the ship.
Our dining room was on Deck 4 and we had a very good waitress! Her asst. waiter left a lot to be desired and we told the head waiter of the problems we had with him. By the 7th day we gave it up because there was no way this person was going to make it as an asst. waiter. The number of people in the area to be served was 24. We had 8 at our table, 4 at another, and 12 at the large table. There was many nights that we didn't get out of the dining room until 7:45 when we were early seating at 5:30. We found the food to be lukewarm. We realize that serving all of these people it is hard to have the food HOT but every night it wasn't even warm just lukewarm. The "new" menu is the same dinners we were served but different names. Oh yes they have pasta. The pasta didn't impress us we have better at a local eatery at home! The desserts weren't that great and a few nights I opted for the ice cream of the day. The Park Cafe was a nice place to have lunch and we chose to do that several times. The roast beef was good not fantastic. The Windjammer didn't impress me. They had pizza whenever the mood hit them not everyday. It still is a zoo trying to get a table and people going in all different directions. Some just walk right into others with no clue to excuse themselves. In the compass they say there is an afternoon tea at 3:30. We went one day and the head waiter didn't have a clue to what we were talking about. Passengers there were eating a late lunch!! Oh well someone should tell them about the "tea". The main dining room for lunch is a joke!! Okay they have the salad bar but the menu is the same everyday with the burger being the only thing I would choose. A few college guys at our table walked out didn't like what they saw. Couldn't blame them for that!!
As far as entertainment went I can only comment on one show we went to. We chose not to do the shows been there, done that. Couples we were with said that the shows were just okay. We did go to the Centrum and listened to the music there. Some good, some not so good. The Caribbean band were okay but I couldn't make out what the lead singer was singing!! I did know of few of the songs by the melody. They had dance instructors who needed a personality. We were on the Jewel in November and those dance instructors were wonderful. The ones on this cruise were more like college professors trying to get across their lesson. Simply awful!!
One bright spot of the cruise was a young man who worked at Cafe-Lattetudes/Ben & Jerrys. I chose to get a specialty coffee in the morning and also in the afternoon. This young man (Erid) was so personable he is an asset to the ship!! A bright spot for sure. This is where the computers are and the book spot!! What a joke for the books to be located there. They took away the library and put several books on a shelf. They don't even have a sign up sheet in order to get a book. You just go and grab one. Why they left the library go is anyones guess. I feel the computers should be out of the main area of the ship also.
The first two days at sea were rough and rocky. Many passengers were sick due to high seas. Most of the days the weather didn't co-operate and the main pool was closed several days. That being said the "kids" were allowed in the adult pool. We didn't do the pool but you couldn't even sit on the deck due to windy conditions. Wasn't the best for weather but that's March!! We arrived at San Juan late 5pm instead of 3pm, so it wasn't a great shopping experience in the dark. All tours were cancelled and monies refunded. St.Thomas, Samana, and Labadee were our next ports. Labadee it rained so that put a damper on that port. We didn't book tours.
This was our 19th cruise our 9th on RCCL. The two other couples on this cruise with us felt that something was missing on this ship as we did also. We didn't know if the crew were upset due to this ship going to 3-4 day cruises but something was lacking. We always said you can't have a bad cruise. Was this a bad cruise?? Not a bad one just a disappointing one. Will we cruise RCCL again that remains to be seen. I'm sure there are some who were on this cruise who saw it in a different light but this is the way I saw it for what it was. Less
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