After cruising six times on four different lines, this was by far the worst experience. There were several specific issues that NCL should want to be aware of in order to address them for future sailings. Unfortunately, both verbal and written comments during the cruise and post cruise fell on deaf ears. They invite recent guests to comment on their experiences on their site. Unfortunately, they only post favorable stories!

We sailed out of NY. While the embarkation process is never fun, this one was particularly disorganized. The agent behind the counter was surly, uncommunicative and didn't hand us many of the typical brochures that other guests were receiving upon registration.

Muster was also disorganized and no attendance was taken in our group. We had a message on the TV indicating that we hadn't attended. They were not inclined to believe us at Guest Relations, but didn't think that they'd throw us off the ship so we didn't worry about it. Read more