We have now sailed on all 5 S-Class ships, some a few times. This was our first time on Reflection. While an extra deck was added, the ship did not feel any more crowded than her siblings. The change that was made to the Sunset Bar was a very positive one.
We didn't know this was an "Excite the Senses" cruise when we booked it. We didn't know what to expect and while we didn't participate in any of the seminars, it was great to have the choice to attend. We were told all of the meat for this cruise was flown in fresh from Omaha the night before the cruise--and it was noticeable. Food in all venues was excellent.
If you plan to dine in the specialty restaurants, book early! We had tried to book the 5 restaurant package both on line and by calling X, but we were told it was sold out and to try on board. We were able to book it on board, but times were limited. This was our best experience in Tuscan we have had. Murano was still great (the diver scallops wellington style are still my all time favorite appetizer) and as always, we weren't able to finish all of our food in Qsine. Lawn Club Grill served one of the best cuts of filet I have ever had.
Having sailed many times, we usually run into many staff we have seen on previous ships. This time, we only found a handful. The staff was extremely friendly and outgoing.
We participated in the premium package promo and with 1-2 exceptions by the pool when we waited for servers to pass by, the service was great. Many have asked if this program makes a difference--I can honestly say there isn't an issue with service levels or speed. And it seems, most on board opted for the package.
Because we usually buy the beverage package, we rarely go to the Elite Lounge for drinks. This cruise, we also did not participate in any of the CC events. The day we arrived in Miami for our cruise, we were called by our vet to let us know our dear 11 year old girl (dachshund) had passed away overnight. We had intended this to be a relaxation cruise, and because of this event, we were a bit more melancholy that usual and used the time to download and relax.
Disembarkation was a mess (as has been noted many times on the boards). You will note that I will score this area high as it was an issue with Customs and not Celebrity. X did their best with constant announcements. Several port agents told us that there are usually 6-7 agents for debarkation, and we only had 3. We used luggage valet and will do so from now on---$20 per person for up to 3 bags if well worth it.
We typically prefer longer cruises. The demographics were very typical for this line, though more kinds/teens on board that usual--spring break. Also, we found passengers tended to dress in formal wear more so than usual and even on the informal nights. And since it seems to be asked often, jackets were required on formal nights in the dining room, as we saw guests returning jackets that had been loaned to them to wear during dinner.
All in all, a great cruise and definitely in the top 3.