Note: This review was written by a HAL fan and returning client but ... a first timer on this "small Maasdam ship".
Embarcation: Straight forward, fairly quick.
Luggages in room by 16:00
Sail away by 17:00 as plan.
Stateroom: Small ship but large room, huge balcony.Great!
Ship ergonomy: Terrible!
Stateroom # start at the bottom of the ship and does not correspond to the deck level,ex: 122 on level 9!
Some decks are not accessible from bow to aft. Have to go up before getting down to another deck ... akward! (Learning curve:trail and error).
Atrium on 3 levels but the first level is almost empty and useless.
Decoration: Very good taste, not flashy.
Most exterior spaces are small but never crowded, not even with staff!
Well maintained interior but exterior areas show their age.
Getting sparser comparing to previous sailings and that means slowww service;
wait time in Lido and on outside decks,mainly for bar service,is looong.
Wine stewarts in the main dinning room are almost absent.
If you order a white wine it will be kept away from your table in an ice bucket by the steward's working area and if you want a refill, good luck !!!
So get red wine and poor it yourself.
Stateroom service and in room service are still excellents.
Crew members are friendly but the officers didn't learn to smile and at the main desk they have a don't bother me attitude.
Shows were OK.
Lido: good but less choice than on HAL's mid and large ships.
Quality:good but lukewarm because the wait time is long because the oldies keep changing their choices and it takes them "hours" to choose something.
Main dinning room:Good food but menu not as elaborate as it use to be.But desserts are something else ... watch your waist line!
(Pretty sure they want to see you more often in the Pinnacle Grill/Le Cirque $).
Tours were well organized and interesting with rare "tourists'traps.
All arrivals in ports of call were on time.
Most departure from port of calls were 15 to 40 minutes before time!
HAL has a reputation for older clientele but this one was something else.
At 60 we were the kids on the block!
And it feels like this ship is the private propriety of oldies returning passengers and that the " younger crowd" is out of place.
They should rename the Maasdam the DAM90PlusPrivateYatch...
2 hours after sailing away, we had to return to Fort Lauderdale to disembark 2 sick passengers.
A non-plan stop over in Grand Turk to airlift another sick person.
Ambulance on pier in Roseau Dominica.
Ambulance in St-Thomas.
Another airlift on Half Moon Cay
In a few words: Still one of the best cruise line but the Maasdam will be off our list forever. Too small hence less stable in rough water and the crowd is more than senior!