We traveled from Virginia Beach to Bayonne to go on our first cruise with many family members. When we arrived at Cape Liberty we had to wait an hour in a traffic line to drop off our bags. Not impressed with the start. The process at Cape Liberty is disfunctional making the initial start of the cruise an unpleasant experience. Parking cost were outrageous at $19/day. After a rushed process of mass confusion and a few shuttle busess we were on the ship. Don't bring kids unless you have them tethered to you during the check in process.
After getting settled onboard things calmed down, until the second day. Then the sea decided to toss us about like a plastic toy in a wave pool. Not much we can do about nature. Our Capt did an outstanding job at steering the ship through this harsh storm. Due to steaming delays, we had to miss our first port labadee, Haiti. We received the gracious reward of spending 12 hours in San Juan which I rate as close to Tijuanna Mexico. We would have traded 12 hrs in San Juan for 1 hr in Labadee.
Ship was very clean and well maintained.
Nightly Entertainment was good. Trivia, Bingo, Ice show, musical and comedians. (comedian was a little dry).
Food Menu selection was poor. Windjammer served same food daily.. Needed some variety.
Casino was too small and Casino staff was rude.
Excursion in St. Marteen was dissapointing. (bus trip to Marigot and then some beach time at Oriental Beach. Trip was not worth the money and it was not very well organized. I got a tour of where the bus drivers home was, what school he went too, the firehouse, hospital, police station, local super market and a few other points of interest to the bus driver. Lunch was to be served but they ran out of food with approx 10 people not getting anything).
Stateroom Attendant Service was excellent. Our stateroom attendant "HERMAN" was very professional and very attentive to our needs. He was the best and really made what started out as a bad trip a pleasurable experienc. Our toilet was broken and our shower head was broke but Herman made sure they were fixed promptly.
Cruise Director Richard Spacey was very helpful and entertaining but he could have had a few backup events planned for the foul weather days.
returning home: Again, not a pleasurable experince getting off the ship. It was a long wait to disembark. Bathrooms were closed, no drinks available during a 2 hour wait. Then a long walk to collect luggage and get back to the car.
Overall I would give this cruise a 6 on a 1-10.