Zuiderdam Review

4.0 / 5.0
1,028 reviews

No feeling of luxury

Review for the Panama Canal & Central America Cruise on Zuiderdam
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global wanderer
First Time Cruiser • Age 60s

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Additional details

Sail Date: Mar 2012

Reasons not to take this cruise -

1. It ended up being surprisingly pricey for what at no time felt like a luxurious experience. The basic price seemed very reasonable, but we ended up spending the best part of a $1000 dollars a day, all in, and yet this was way, way below a five star experience.

2. The almost exclusively Indonesian/Balian crew were generally friendly and polite, but many had poor English and lacked a true service approach. At one point it took five attempts to convey to a waiter we wanted a bottle of water. When you were brought the wrong order, there was not attempt to apologize, or smooth things over. I think this is probably a management issue.

Cabin Review

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