We had an amazing time on our first cruise & feel like we made the right choice to sail with Royal Caribbean. While we were at sea apparently two additional Carnival cruise ships had trouble again (making four total in a month's time). So glad that we went with RCI.

I made the reservations over the phone directly with Royal Caribbean. The representative I spoke with was very helpful. Even though we were booking late (about 10 days before departure), he was able to find us two cabins on the same deck that met our requirements (inside cabin for the kids, balcony for us). I completed the online check-in procedure so that everything would go more smoothly on the day of departure.

We arrived at the port. From the moment we entered, we were warmly greeted and were made to feel very comfortable and welcomed. We felt like our vacation actually started while our feet were still firmly planted on land. Kudos to the port staff. The process was smooth and seamless. Being first-time cruisers, we didn't know what we were doing or what to expect. They walked us through it step by step and helped us feel comfortable. Read more