My wife and I have traveled extensively, both domestic and international, plus we have enjoyed a number of cruises, so we have a good bit of experience with cruise ships and associated land tours. Most recently we sailed on Holland America's ms Ryndam for a 7-night Western Caribbean cruise in early March, 2013, with family members including our wonderful 11-year-old granddaughter. This was our 9th cruise with HAL, which is our favorite line.
Everything about the ship and the cruise was to our complete satisfaction, the usual first-class operation that Holland America typically provides. The Ryndam is small by today's standards, with space for some 1,250 passengers, which we prefer. It is tastefully appointed and decorated, lots of brass and glass, enough elevators, comfortable lounges, ample lounge chairs at the pool and on the outside decks, the usual casino and bars and shops, and the entertainment was acceptable for the most part.
I simply don't understand the criticisms stated in previous members' reviews -- dining room food disappointing, slow service, Lido food/service terrible, a/c problems, "funereal cruise" (?), etc. We experienced NONE of this.