“New Horizons”
Cruise review of Holland America Volendam

simbashipscat Volendam 3 New Horizons
Member Since 2013
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Far East Discovery - HK to Singapore Firstly let me say that this was not our first cruise, having cruised regularly with many cruise companies since the early 1990s.This was our first with HAL and was used due to the area visited. I have read reviews of the ship/cruise and would agree completely that it is not a 5 star ship following our experience.However - Embarkation Having stayed in HK prior to the cruise we arrived early at the cruise terminal(noon approx). It was organised and our luggage was collected ,receipt given. Later delivered to the cabin in reasonable time. We had "checked in" on line and the process was organised and was not too long. Prior to leaving the UK we had checked that Visa's could be obtained and this was dealt with at check in. We arrived at the cabin and was quite satisfied - an Ocean View. Plenty of space including a spacial Bathroom(A good sized Bath). Bath Robes provided. Restaurants Any Time Dining - Accommodated us as when we arrived.Food pleasant but not the best. One occasion when the main coarse was refused alternative offered. Always had to "push" for coffee and once never delivered. Staff pleasant but overall service very slow.Be careful where you sit, if under the AIR CON it really blows cold. LIDO(Cafeteria)Nothing outstanding and not spoilt for choice. Not the best dining experiences. Specialised Restaurants not used. Room Service included. Excursions Due to Ports of Call Ships Excursions used. Fairly well organised and better organised than some other ships we have been on. Expensive but that seems to be the norm nowadays. Daily Entertainment A choice to keep you busy if you wish but nothing to really grab your interest DVD players in cabins with an extensive FREE DVD library. Book Library is small, so get there early but should be adequate for the ship size. Cinema on board. Port Lecturer Very informative with humour, kept our interest Evening Entertainment Theatre Not bad but not the best seen. Not many ships company shows with guests artistes taking most evenings. Take a "woolly". The Theatre is cold, again the Air Con blowing down. Best views upstairs and as the cruise progressed it would seem many agreed as seats became hard to find. Early Diners making the most. Disembarkation Organised to get us off the ship early in Singapore, however that left us to queue(one only)which was slow. Overall Impression Not a 5 star ship which could improve its dining. It has not put us off going on it again - depends on the itineraries/price. It served us well for an area not previously visited. Niggles but no serious complaints Singapore a place to visit not transit
Volendam Cruises to Asia
  • Sail Date: January 2012
  • Destination: Asia
  • Embarkation: Hong Kong
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Cabin review: Large Ocean-View Stateroom

Published 03/12/13
Thank simbashipscat
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