I found it hard before I left for my cruise on the MSC Splendida to find real reviews which covered many of my questions for the ship itself, which I will try to answer here to help others.
I arrived at genoa port in February this year for my cruise of the ship, arriving at the dock you are taken into a large room in which you just register and receive your cruise card, this can be very confusing as there are so many people waiting to also register, I recommend you stand in the queue regardless of the number you are given or you will be waiting forever! After this is done however you board the boat. You have to take your cruise card everywhere are this is your currency on board, you do not pay with money, you can either set up a card which payments will be taken off or you can use cash and just keep putting more on the card, then if you have any left over at the end of the week you get it back :) also tips cannot be taken off, and paid individually, they charge 7 euros a night and 3.50 euros for children and these are only extra charges you pay :) You go straight to your room where your luggage will be taken there and left outside your room for you. I stayed in cabin 10114 on port side with a balcony, it was a spacious room with a bed which was made of two single beds together, although still comfy (but ask for extra pillows as only 2 are provided for the room) a hairdryer, couch, dressing table, coffee table, wardrobe with safe and an en suite with a sink toilet and shower, within your shower you are provided with large dispensers of shampoo and body wash but not conditioner, so I would only recommend taking this as they are filled daily. They also tell you you can't use straighteners but it never caused any bother..:)
The room was tidied once in the morning and also set for you going to sleep at night, however you do have the do not disturb sign if you don't want this done. The maids couldn't do enough for you and are such hard workers.
For meals, there are many restaurants, Villa Verde, La Reggia, Bora Bora, Pago Pago and Santa Fe, the only one you pay for is Santa Fe, the Mexican restaurant, which is amazing which many choices ranging from 3 euros to 14 euros. You are set to one of the two main restaurants of Villa Verde or La Reggia, and you will never be in the other, I never went to these restaurants as I found they were very formal and preferred the buffet more relaxed style of Bora bora. Although the food was amazing, no complaints, many choices and real handmade prepared food :)
Drinks are on the pricey side, 2.70 euro for a can of juice with 15% service charge provided on all charges, including in Santa Fe, but the prices are the same in your mini bar so if saves you having to go to another deck to buy a drink. The cocktails are amazing! Around 4 euros for non alcoholic and 7 for alcoholic, recommended! These are available in almost all of the lounges on almost all the decks and all different themes, ice cream is also available at around 1.20 euros and is AMAZING!
The excursions are good but expensive, we went on them in Barcelona, Rome and Tunis, DO NOT go out in Tunis as it is very intense scary and I found all the men to try and touch me, it does not seem like a safe environment especially for those with children, would only recommend for those who wish to see how other parts of the world really live.. We went for the biggest tour in Rome including the Vatican for 82 euros each and it was incredible! Great tour guides on all tours and couldn't fault them, especially the man in Tunis, he was so good at relaxing you about the culture.
The entertainment on board was also amazing, we went to two shows over the week, a variety show and a show including dancers. They are amazing and fully recommended and no extra cost! You are let known of all activities on and deals and opening times in your daily programme delivered to your room including deals for the spa, often 50% off as often very pricey! Or deals in the duty free or souvenir shops which are open while you are at sea.
The main language spoken on board is English, well was for our week, however English are the minority, very rarely did you hear someone speaking English, the majority were actually Chinese and VERY rude!
However all staff were lovely and could speak whatever language you spoke to them in :) we also had professional photos done which are charged at 19.95 euros each but are a good souvenir! The photographer is available in photo points or at the main stairs nightly :)
Disembarking was easy, you received coloured tags which you put on your bags and leave outside your room the night before and they were taken to the port, however you are asked o attend a short meeting so they can tell you everything which is very helpful :)
I hope this review is very helpful and I will add anymore I can remember later on :)
Enjoy the cruise!