We enjoyed a wonderful two weeks on the Celebrity Infinity. We were a bit concerned prior to embarkation because of the relatively poor reviews seen on this website for the cruises a few months prior, however we had a great time and I honestly don't understand some of the complaints made in other reviews. I guess everyone has their own point of view.
We arrived in Buenos Aires two days before sailing, and we stayed at the wonderful Mio Buenos Aires Hotel. I highly recommend this hotel. We took a private walking tour arranged through buenostours.com - it was wonderful and so worth the money. We had no problems with crime, but were careful to remember that we were in a big city in a foreign country...you just have to be cautious.
On the day of embarkation, we figured there was no rush to get to the ship as the cruise was two weeks long...big mistake. At 1pm the terminal was an absolute mess. People everywhere. Three ships in port. It took 2.5 hours to get onto the ship. Was it a "nightmare?" No, you just had to be patient. The port is run by the local government...not Celebrity.
We had an aft cabin, 7208. This was our first time in an aft cabin, and we loved the large balcony and the great view of the wake the whole cruise. The best advantage was the lack of wind! While the side balconies were less usable due to wind, we sat on our balcony almost the whole cruise. Reading my book, wrapped in a blanket, as we pass through the Antarctic - I will never forget that.
The ship was well run overall, but it is not a 5 star ship (nor are the prices though of a 5 star ship). Service was good, but not great. For example, our room service breakfast seemed to be wrong every single day. In addition, it felt like it was really hard to get a drink sometimes. Some of the servers seemed like they couldn't care less if they got you a drink. I am concerned that this was due to having the drink package. We did complain to management about this, and they responded quickly to our concerns. They even gave us a bottle of champagne for our troubles. I want to note that our positive reviews that we left with the management also were addressed...and the staff members thanked us personally for our compliments. We were pleased to know that Celebrity credits their great staff members in addition to correcting the poorer ones.
The speakers series was wonderful and so informative. I thought this was a great touch on a cruise where we were there to experience such a great part of the world.
Food: The specialty restaurants were worth the additional money. We also really enjoyed the food in the main dining room. It never repeated in the two weeks, and I don't understand all the complaints on other reviews. Our servers were great, however the drink service and wine service was slow in the main dining room. We did not enjoy the buffet - the lines were long at the preparation stations, and there were too many pushy people.
Ports: We did all of our excursions through the ship and loved them all.
Ushuaia: We did the canoe adventure along with only 7 others from a 2000 person ship (I guess there were only a few daring people). It was amazing. Such a great way to see this part of the world.
Falkland Islands: We took the adventure to Volunteer point. This 4x4 adventure was the highlight of our cruise. The 2.5 hour each way of off road Land Rover adventure was so much fun. Other people seemed to be less impressed with the off-roading...but it was well advertised that it would be a bumpy ride. The payoff was an amazing 1.5 hours of top notch penguin viewing.
Puerto Madryn: We went to Punta Tombo penguin rookery, and enjoyed seeing the penguins in the rain (and hail and thunder). If we had not seen penguins in the Falkland Islands, we would have been very impressed, however I have to admit, it didn't compare to Volunteer Point.
Montevideo: This port could easily be skipped. We did the tour to Colonia del Sacramento, and enjoyed it, but it wasn't a highlight of the cruise.
The success of this itinerary GREATLY depended on the weather, and we were not disappointed. The crew starting calling ours the "Golden Cruise." We didn't miss anything, and there was no fog. It was a special treat to get to spend several hours on the helicopter pad.
Disembarkation was uneventful, just be prepared to spend way too much money on your cab that you catch at the port. They rip you off and know it.
We had a great time on the Celebrity Infinity, and highly recommend this cruise to others.