We sailed on the Norwegian Sky on October 22nd, 2012. We had no idea that a tropical depression was brewing and would become Hurricane Sandy during our trip.
Embarkation seemed to take longer than other cruise lines, but once we were on...we were happy! Our stateroom was on a deck in between deck 6 & 7 making it very hard to find. They finally pointed us in the right direction. Good thing none of us had issues with stairs, because we were forced to take stairs to get to our room....there was no elevator access. Our inside stateroom was okay. There were 3 of us and we were surprised to realize we didn't have a pull down type bunk for the third bed. It was actually a sofa chair bed that pulled out, which would have been find had it not blocked the way to the restroom for the other 2. We ended up pulling the mattress off the sofa and putting it on the floor in between the two twin beds. This made it much easier to use the bathroom in the middle of the night.
As soon as we left the port of Miami, I could tell the seas were going to be rough. We were told that it was because of the tropical depression. However, it was manageable. Walking in my 4 inch heels was not manageable with the boat rocking so much! ;)
The first day in The Bahamas was fine, we just stayed by the port and had fun. The second day was raining and humid, we walked around for a bit and did some shopping...but decided to go back to the boat. Many of the people were getting "land sick." Since the boat was rocking so much, we were getting used to the rocking at night and had a hard time adjusting back to land. At this point the captain announced that the tropical depression had turned into a Hurricane and things were going to be rough. We ended up skipping the private island and had a day out to sea. It was a very rough day at sea. Barf bags were strategically placed in all stair wells and common areas. The front desk handed out sea sick pills and they were having drink specials. Thank goodness for the drink specials. Being intoxicated was the only way to ignore the repeated rocking of the ship. The nights were the worst. We were out to sea, yet had no idea where we were. You could literally feel the ship shudder with each big wave hit. I've never heard a ship make the kind of noises and sounds that the Sky did during our 4 days.
Our "blissful" day at sea on the last day was miserable. Due to the winds and rains, we couldn't go outside, in fact, the outside doors were locked so we were trapped inside. We obviously couldn't swim or sunbathe and the lack of activities for us was evident. During dinner on the last evening, the ship listed so badly, that our plates and cups slid off the tables. Even our waiter was hanging on to a column and looked nervous. The ship listed for minutes and people were literally having panic attacks in the dining room. An hour or so after, the captain came on and said he predicted that the ship might list with the hurricane force winds (a warning to the rest of us before hand might have been nice!!!).
Due to the hurricane we were several hours late coming into Miami for safety. I completely understand that you cant predict weather. We ended up missing our flights. I blame Norwegian for this! Had they had better communication with us, we could have rescheduled our flights before we missed them and avoided extra charges!! However, they didn't announce how late we were going to be until about an hour after we were suppose to dock.
Disembarkation was a DISASTER! Everyone was late for flights and actually fights broke out to get in lines. There were lines going in all directions and no staff to let anyone know which line to be in. In fact, I didn't see a staff member until they scanned our card to get off the boat.
Overall, the Sky and Norwegian disappointed. The food wasn't good, the freestyle dining just made for really long lines, the fact that you never had the same waiter meant that they just didn't work very hard for tips, the service was terrible, we didn't have one towel animal in our stateroom (I know this is minor...but still disappointing) , and the overall communication from the captain during a HURRICANE was absolutely terrible! I understand that hurricanes happen and am not complaining about the rough seas, barf bags or missing a port....but communication would have made this trip bearable....and frankly there was none! The Sky was my first and my last Norwegian experience.