We chose Thomson for our first cruise because we felt we would be well looked after, and we were absolutely right. We were able to travel from Leeds/Bradford airport, not far from our home, and did not have to worry about the minefield of gratuities on the voyage.
By coincidence,the baggage handlers on Tenerife were on strike when we flew; Thomson staff kept us informed before we left and on arrival, assuring everyone that the ship would not leave without them. They had arranged mini buses for the trickle of passengers able to collect their luggage and we were speedily welcomed aboard.
We had booked an outside plus cabin, on deck 6. It was lovely, and immaculately kept by our two cabin stewards.
The Majesty is not a large ship, not much bigger than some North Sea ferries, and it is easy to find your way round. The staff are fantastic; they all work incredibly hard and yet they always have a smile and go out of their way to be of assistance.
The ship has a good choice of sitting areas and bars, two restaurants and a seemingly never-ending buffet on Deck 10. The afternoon teas were delicious and, in addition to the buffet, the ship's talented chefs cooked daily specials to order. Service and quality in the restaurants was as good, if not better, than many, many restaurants on the mainland, and every meal we had was a delight.
One of our favourite places on the ship was the Royal Observatory, a bar directly above the bridge. Watching the sun go down while listening to exquisite musicians is a memory we will treasure. There was plenty of entertainment to suit all tastes: quizzes, karaoke, bingo, gambling, easy-listening piano, and a nightly show in the cabaret lounge. The entertainment team and performers were outstanding. If you are on the Majesty don't miss the Moulin Rouge night.
I would have liked to have spent time in the spa, but the treatments were a little pricey, and we opted to take advantage of the excursions arranged by the destinations team. We really enjoyed the Fire Mountain trip on Lanzarote and would recommend it highly, and we went to Maderia (see below for reviews). We also had an excursion in Morocco.
There is no review section for Morocco, perhaps it is as well.
The end of our stay on the Majesty came all too soon. Demarcation was the only black mark on the holiday; we were abandoned on the quayside, told to sort our luggage, packed tightly onto a coach and read a high-speed garbled message. I honestly cannot remember a single word. How much nicer it would have been to have been accompanied to the airport with a member of the Thomson team continuing to uphold the high standards on the Majesty.
Disappointment did not last long, the Thomson flight home was immaculately managed, and the chief steward's charming manner more than made up for the blip at the quayside.
We had a wonderful holiday, met interesting people, and were royally looked after.