We (3 of us) sailed on Sept. 10. This was our first cruise with Holland America but our 4th cruise. All three of us are somewhat disabled and I use a walker. Everyone had told us that Holland America would compare with Princess but I have to disagree. Holland America was definitely better than NCR, but Princess and RCL have the top billing. Our cruise was pleasant enough and I would sail with Holland America again.
Embarkation
We were late getting there as our transportation from airport to ship fell through. We had arranged with a company called Lincoln Taxi to transport us in a Lincoln Towncar. We had 5 pieces of luggage and when the man arrived, which we had to wait for over a half hour, he parked 3 cars away from us and when he finally came to where we were, he looked at our luggage and said it wouldn't fit in his car. We had used a Ford Taurus to get to the plane!! Then he announced that his car was "down there" and returned to his car. About then, the SkyCap that had brought us there came by and told us he could have a stretch Limo there in about 5 minutes. So we rode in style!! We were late boarding so did not get the Welcome buffet. Otherwise, the embarkation procedure went well and we were in our cabin in no time.