Having read all the negative reviews about this ship, and having recently sailed on theQM2 which was fab, we did have some reservations. However these were soon dispersed as we settled into our lovely balcony cabin, having been introduced to our delightful cabin steward Jois.
Over our two weeks on board he kept our cabin to a very high standard so no complaints in that department.
The ship has definitely got the wow factor, spotlessly clean, with wonderful staff.
We were in cabin 12004 which has a balcony. This is a very good cabin , in close proximity to the sun decks: only one deck above. You need to walk to the other end of the ship for the lounges etc but we quite enjoyed the walk.
We have no complaints at all regarding our cabin and our Steward joys (not sure of spelling) kept our cabin slick and span for the full two weeks we were aboard.
The only thing missing is a tea or coffee machine in the cabins , it would have been nice to enjoy a coffee in the morning on our balcony . P and O offer this facility.
Regards Mr and Mrs D McLelland