We have heard that Crystal Cruises is the best of the best. What we found and my husband and i disagree, is that Crystal certainly i premier with regard to service and food. But, we also found that there was sloppy service in the main dining room. The service level depended on how many staff was in attendance and their level of training.
The food certainly ranked among the finest we've had, including, Regent, Silver Seas and Celebrity, but and there are many buts. I found the meals were inconsistant as far as preparation and serving temperature.
The Crystal Symphony is a beautiful ship, well laid out, but certain public areas are too crowded with chairs to be comfortable. The Lido Buffets at breakdast and lunch are overcrowded. The food selections at lunch are sparse. Compare these to Regent and Silver Seas, where each lunch offers many, many choicesof both hot and cold entrees.
Our reluctance to travel on Crystal has been the reputation for a strict dress code after 6PM.
We were most comfortable without donning tuxedos and gowns. Most of the other passengers as well dressed as we did in "country club casual except for formal nights"