I will try to keep this concise. The ship is beautiful and spotlessly clean, Hand sanitizer everywhere !.
The ports of call on the ultimate Caribbean were great !!
here comes the bad stuff !!
The food overall was a let down with the main dining room being the worst offender. It was very hit and miss. Either steaks not cooked well enough or tough. Cold vegetables and warm Entrees. Soup was either great or bland.Salad courses were minuscule and desserts nothing special. The 'Famous' baked Alaska was like a frozen dessert from a supermarket !!
Our waiter was dull and mumbled a lot but the assistant waiter was very nice and friendly.Service and food was just not what we have had on previous ships.
The ocean view buffet was very dull not great presentation and was just cafeteria quality.Nothing special offered. we had to point out mixed leaf salad with black/brown ends and stale cucumber.Pizza was good if you were lucky to get it fresh out of the oven. The oatmeal was like water. Could not get them to cook eggs fully.just small things but really impacted the trip.They don't do a midnight buffet as People were all tucked up by eleven usually but did a brunch which we missed and was supposed to be good,but only doing it once an eleven night trip is bad !!
Cafe Baccia did great pastries but the cookies were like bricks you could break your teeth on them.The coffee was so so and again only warm not hot which was also an extra cost.
Room serviceagain a bit up and down.One day cold then the next it was hot.
The best place to eat was the 'bistro on five' as you got hot food and a decent portion for only $5 extra well worth it. Also the staff were great ..
We did not try other speciality restaurants as we did not want to pay extra to just receive more average food for $40 or so extra.
The service on the ship was again hit and miss, I felt a lot of staff were just going thought the motions. There were a few exceptions. The casino staff ,'Andrea' in particular the hostess who was great fun to talk to and made us very welcome. also the cabin stewards overall were very nice and had a warm hello.
The ship entertainment especially poolside was virtually non existent.The various quizes we came across were roughly 20 question over and done !!
However the shows were mostly good with one exception the 'Beatles' type show was dire but the others were good.A good comic and a great female singer who was funny too.
On the next to last night they finally pulled a 'red and black salsa night' which was on deck at 10.30. This was great but everyone we spoke to said it was too little too late as we were nearly at the end of the cruise. It was the only time we saw anyone on deck after eleven P.M except an odd few !!
The pool side band while not bad could not keep any tempo going and went from happy, to sad songs making the atmosphere go up and down !!The steel band were a bit of a joke too . !! Two guys with a background tape. A little cheap again !! The D.J in the club did not know thow to play to the crowd(had there been a crowd) as most nights the 'Quasar' was empty !!
The Martini bar was very popular and seemed the busiest place before and after dinner as it was lively and the staff seemed more upbeat.But we are not big drinkres so that wasn'r for us really but when we did have a drink there it was nice .
Overall not our best cruise experience. We are in our 40's and we on the young side on this cruise so I think they were catering for an older clientele.But even older people we spoke to said they were finding this trip dull, and they had been with celebrity many times so had more to compare to than we did. we did complain to the hotel manager and to be fair they gave us a very good compensation deal. I have not listed other things as I don't want to go on too much .Overall a beautiful ship but a lacklustre performance on many counts. I am sure others had a wonderful time but it was not for us.