We reserved this cruise about a year and half before departure, and paid full price for it. Yet we were assigned a noisy room that I'm sure they are aware should only be used for storage! While at cruising speed there is a constant on and off sound that prevents one from getting a good nights sleep or even being able to retreat to the room during the day. We had to live with this for 14
days! The noise (buzz, or distance horn like sound) varied in length but is generally about 10-12 second on and maybe 5 second off. Several crew members came and heard the sound but did not identify its source and could not reduce it. I suspect it is related to the ship's stabilization system; and as I told the crew members it is loudest at the head of the bed which is against the outside
wall - I noticed nearby staterooms were arranged with the head of the bed against the side wall . .
By the way I'm very hard of hearing, wear two hearing aids when with other people, yet this noise kept me awake at night!
We heard from other passengers - Captains's club members - who were upgraded from inside cabin to Verandas . . . while we paid for an upgraded outside view cabin that was nearly uninhabitable. Shame on Celebrity for treating first time cruisers to such bad conditions.