We booked our cruise through an agency on the internet. They made many mistakes with flights not being confirmed both going and coming home. They are telling us that NCL made all the arrangements, but unfortunately, they are our agent and we were not happy with how they handled things.
This was a family vacation with my 79-year-old father. The boat is lovely. Clean, and kept in good condition. Staff was pleasant I am a foodie. I Liked the specialty restaurants for their value, but it wasn't very different from the restaurants in the States. Waiters were very accommodating.
Took yoga one morning and we were charged 15% great. on top of the lesson. A little much. My sister ordered cake and champagne for my father's birthday to be given at one of the specialty restaurants, but the person taking the order put it in his room instead -- a big mistake. The preservationist was not willing to compensate for their mistake.