Carnival Glory Review
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We went on an Eastern Caribbean cruise on the Carnival Glory. This is our third cruise and second with Carnival. Our first Carnival cruise was on the Conquest and the layout of the ship appears to be identical. The ships have different themes, both very creative in our opinion. Overall we loved our trip, particularly the room steward and our servers at dinner. We thought the decor was attractive and tasteful.
Booking the Cruise: I booked at the last minute (9 days before the sailing date) through a large internet agency. They were easier to reach than the cruise line directly and seemed to have a slightly better price although it is always hard to tell because you dont know until the very end of the booking process whether taxes, insurance, port fees, etc. are included in the price. I booked the air with the cruise which was a bit scary because you are at their mercy as to the airlines, routes, itineraries, etc. but they do guarantee to get you to the ship on time and that is really all that mattered to me. The price for the round trip airline and transfers to and from Port Canaveral was really great. Here is the problem. Once I booked through the internet agency, Carnival customer service was hands off. They wanted nothing to do with me. They said I had to have the agency call and get information for me. Predictably, the agency often referred me back to Carnival or the airline for my inquiries. Since the air was booked through Carnival, the agency had very little information about the flight and I was stuck in a vicious cycle. Nonetheless, I chalked this up to being my fault for the late booking. Hopefully you wont have this problem. There seem to be pros and cons to working with an online travel agent.
Embarkation: This was very pleasant. We got there about 1 hour before sailing and there was practically no line. We would have liked a formal greeting once on board, but we were on our own to find the cabin etc. No big deal for us because we were fairly familiar with the layout, having cruised on the conquest two summers ago.