I have taken this cruise on the 3 night version twice without my kids over the past 10 years. This was the first time taking the 4 night and we took our teenagers with us (ages 15 & 17).
On Monday when we arrived at the terminal the authorities told us we MUST give the porters our luggage (which was under the size limits). When we handed the luggage over to the porter he asked for a tip instead of waiting for us to hand one over on our own. We walked up to the terminal with several families that took luggage alot bigger than ours and talked to the authorities about it at another door. They said these were people who did not want to cooperate and they didn't want to argue with them. At this point we had paid the porter, our luggage was gone and we didn't know when it would arrive at our room (it arrived around 4pm).
We also noticed our dinner time was made for 8:30 and I had requested 5:45 with the travel agent. I talked to the dining room staff and they said nothing could be done. This set the trip off badly.