Norwegian Dawn Review

Norwegian Dawn - Bahamas

Review for the Bahamas Cruise on Norwegian Dawn
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Keystone Cruiser
First Time Cruiser • Age 50s

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Additional details

Sail Date: Jun 2006
Cabin: Mid-Ship Mini-Suite with Balcony
Traveled with children

Back story: We booked this cruise last summer. We have previously cruised on NCL three times. Twice on the Star and once on the Pride of Aloha. There were five rooms of us, a total of 13 people ranging from 6 months to 77. One couple (my sister-in-laws sister) was the only new ones to NCL, the rest have been on NCL before, including last year to Alaska on the Star. We booked three AF suites, two connecting, one BA room on Deck 11 near the AFs and one interior across from the AFs. When we paid our deposit in October, all rooms were correct. Sometime between the first payment and the final payment, NCL switched our three AFs moving us down the hall and more importantly out of connecting rooms. Yes, it was a three way blame: 1) NCL for switching us without asking; 2.) TA for not checking the room numbers on the final bill and 3.) my fault for not checking the room numbers before sending in final payment. During April and May, my story unfolded on here and that thread exists back in the pages. Here is the link if you want to read well over 200 posts: I received much support and suggestions from my Cruise Critic friends. My TA and her President made calls, I wrote two letters to Colin Veitch at NCL, etc. We looked into attempting to move ourselves to an open AB with connecting AF, but even though the website showed them open, NCL denied that they actually were open to our TA. We werent asking for them for free or the same price, we were willing to pay the difference but couldnt even get NCL to give us a price!

Our docs came around June 1 and we felt that was it, the battle over and lost. Then low and behold, a guy named Mario from NCL called our TA and told her that they had found three AFs together, two of which were connecting. These rooms ended up being just two doors down from our original rooms! (still close to my sister-in-laws sister's inside room). The only bad part was that they only gave the TA about an hour to make a decision and we were all out of town to different areas. Luckily the TA took the offer! Rumor is that they upgraded the people in those cabins in order to free them us for us, but whatever they did, we are grateful for what they did. Many thanks to Mario!!!

We were then notified about 36 hours before leaving that we would be an hour late returning to New York on June 24. Our TA called NCL and they assured her that we would make our 3:00 p.m. flight home arranged by them and in fact they were planning special busses to get the people to their flights. So we leave with problems solved looking forward to a great cruise.

Cabin Review

Mid-Ship Mini-Suite with Balcony

Cabin MA
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