My wonderful experience on this cruise demands I address some of the negative comments appearing here. The ONLY negative thing about this cruise was the poor manners of some passengers. The vitriolic of some revealed their motive as pure greed. Their critiques also demonstrate they do not understand the contract they entered with the cruise line and presume that all lines are the same. Each has a niche market. Just because you have a favorite detail from another cruise (e.g. children's programs), you can't assume it will be repeated by every line in the same manner. The printed and TV advertising of Celebrity clearly demonstrates it quietly elegant adult product. That's what I experienced and that's why I'll always choose Celebrity.
Embarkation was interrupted by an accident on an escalator which resulted in many staff members rushing to aid the passengers affected. Since this happened outside the sight of most persons in line, the reasons for the temporary delays were unknown.
DINING: The main dining rooms feature a menu by Michele Roux. The expectation is Continental fare. The choices were so varied as to create daily debates on what to choose. Vegetables are used more as a decoration with the protein. If a person wanted additional vegetables, a word to the waiter would produce a platter full.
Our waiter IGOR was very knowledgeable about the menu and helpful in making choices. Some critics focus on the buffet. It seems that they were unaware of other wonderful dining options such as the SPA Cafe which offered fruit and vegetable based spa cruise for breakfast and from 12 to 8pm. If people read the daily paper or the brochures their travel agent provided, they would have realized that there were many more options available than they utilized. FRESH FRUIT was part of every dining venue and I personally brought whole fruits back to my room.
The NORMANDE has a $30 upcharge. The quality of the service and food were 6 star! If you were fortunate enough to have a Restaurant on land available to you with the same fare and level of service, the meal would cost you at least $150.
The Harpist and the String Quartet played a wide variety of selections from classics to popular show tunes. The harpist was happy to perform Bach-like variations on "Happy Birthday" for a friend. On another occasion, she played selections which subtly connected to my profession (she was aware of this through a conversation I had with her at breakfast in the Spa cafe).
Entertainment: Good but did not attend all offerings. On the extra sea days, additional day time concerts were provided. Unfortunately, the demonstrations in the Atrium made it impossible for the musicians to function in the Cova cafe during the afternoon orgy of bad manners and greedy demands.
Overall, a fabulous cruise was affected by a mechanical problem. The captain did everything he could to focus on preserving the major destination ALASKA. Our weather was fabulous. Having met the Captain personally he is a true gentleman.
If Celebrity wants to improve its product, they need to develop a policy to prevent the unpleasant public meetings initiated by disgruntled passengers. I believe their contract would allow them to discharge disruptive persons at the next port FOR THE SAKE of the MAJORITY of passengers who were denied what they paid for, NOT by Celebrity but by other passengers.