My husband and I have been on 15 cruises in the last 3 years, We have sailed on every major line in the industry. We are pretty much laid back people and we had always thought that there was no such thing as a " Bad Cruise" but alas, we just experienced one.
For HAL's benefit I will list the positives first: 1} Embarkation and debarkation were easy and very organized. 2} Casino literally gave away money!! I truly had never seen a ship casino pay out on so many slot machines. 3} Entertainment was better than average.
That's IT for positives!!