This was our 6th cruise. We have cruised with Royal Caribbean 4 times and we decided to cruise on the Parent company line, so we booked with Celebrity. What a disappointing experience this was.
We did the online check in and express and we still waited outside in the sun for 2 hours. Our room was fine, but you can see the wear and tear on the couch, curtains, and spread. Our room steward was great, our room was always clean and everything we wanted was taken care of.
Our Dinning experience was fine. Nothing special to write home about. Our wait personnel were great, there just was not the atmosphere we were accustom to on Royal. There were not special nights for dinner, no parade except on Baked Alaska night.
Activities were not sufficient just a lot of lectures. The entertainment was adequate. No big entertainer as we were accustom on our other cruises. The public restroom were awful, cleanliness and adequate supplies were lacking. This was in all public areas not just main floors. The public areas show a lot of wear as well, stains on carpets and chairs. They ran out of coffee and we served instant.
We had an excursion to Pearl Harbor and not enough time was given to see the museum and other outside exhibits before we were herded to our bus for a city tour.
We will have to think long and hard before cruising with Celebrity again.