I am sorry to say that the ship is named Pride of America. Boarding the ship went well. When I arrived at my room I found that the bathroom was not cleaned. There was soap in the shower that was used by the last passenger with hair samples left behind. The soap dish was dirty and there was a leak under the sink. I reported this to an attendant that ran past my room but nothing was done. I am a diabetic and asked for a container for my needles so that I may dispose of them in a safe manner. This didn't arrive until two days into my trip. We felt like we didn't have a cabin person to clean our room the whole trip. The other two couples that traveled with us felt the same way. Sorry NCL this is not the way to run a ship.
The first night we ate in the main dining room, the waiter took the orders of four of my guests and walked away from the fifth. We didn't know why but he just left. I called out to the waiter and he came back and seemed to be upset. He threw a menu in front of my guest and was very rude. A fight almost broke out, so we called over the head waiter and told her the problem. The food is bad enough, we didn't need this on our first night. From that day on we ate in the downstairs dinning room. NCL where do you train your staff?
All week long I felt like I cruised down to Mexico not Hawaii. The music by the pool every day was Mexican. I asked the bartender if she could change the music for awhile and she said that was the only music she had. I went to the Main Desk and asked them If they could fix this situation. Nothing was done, who would have guessed.