CostaMagica - Bermuda: Costa Magica Cruise Review by E. Confino
Overall Member Rating
CostaMagica - Bermuda
Embarkation: Fort Lauderdale (Port Everglades)
Embarkation was a seemingly endless queue, but went fairly quickly as no photos were taken nor was credit card registration handled at this time which resulted in long lines for two days as people were asked to report to rooms at certain hours to register their cards.
We have never sailed on a ship that allowed smoking in the cabins, so were unpleasantly surprised to find that our cabin reeked of cigarette smoke. Customer Service quickly saw to it that our cabin was cleaned to our satisfaction. The cabin was small but adequate for our needs, and our cabin stewardess was delightful. Passengers should be advised to bring their own shampoo and moisturizers because they are not available in the bathrooms. Towels, both in the bath and on deck, are threadbare. The Magica is a very More large ship and it's easy to get disoriented when trying to find your way around. The Portofino dining room is mid ship on decks 3 and 4, so you have to go to deck 5 to walk the length of the ship. The gangway is on deck zero, but not all elevators stop at that deck, which resulted in a lot of confusion when passengers disembarked at ports. The library is a tiny room with few books, and is only open two hours per day. Internet service was fast as compared to our experience on other ships, but is was expensive and the chairs were much too low to be able to type comfortably.
Communications are almost nonexistent aboard this ship. The daily newsletter has more ads than information, and few announcements are made via their speaker system.
There are plenty of activities for everyone, but if you want to curl up with a good book you'll find there are no comfortable chair on this ship. One must also be careful while sitting on deck 10 because soot from the stacks can be a problem, which we found out the hard way. Customer service took care of cleaning our clothes. The buffet was good for breakfast and lunch, but the choices were not quite as nice for dinner as in the dining room. Food was generally good -the only disappointment being that Florida, not Maine lobster was served at the last gala dinner. Our steward recommended prime rib instead.) The dining room staff was very attentive and the service was excellent.
Disembarkation was a little confusing because we did not get our final newsletter, and the ship arrived at a different terminal necessitating a shuttle transfer to the parking garage. But once we left the ship, the process went very quickly and we found a shuttle waiting for us at the curb. Less
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