Norwegian Dawn Review

4.0 / 5.0
3,018 reviews

Norwegian Dawn - Eastern Caribbean

Review for the Eastern Caribbean Cruise on Norwegian Dawn
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mh24
First Time Cruiser • Age 60s

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Sail Date: Apr 2006
Traveled with children

This was our third cruise on NCL. Despite the feelings of some, we find NCLs Freestyle cruising well suited for our family of four. Being able to dine when and where you like with whom ever is stress free. We booked this cruise on line after researching many different travel agencies. After traveling on our past NCL cruises in Balcony cabins we decided to go with an interior cabin on deck 11. We made this decision based on how little time we actually spent in the cabin in the past. This was probably a mistake. Although the cabin itself was nice with a fully stocked mini bar, trying to determine the time of day when waking, is impossible without turning on a light and checking a watch.

We traveled with a group of 10 people, five children in all and chose New York because we live only two hours from Manhattan. This unfortunately is in the peak of high school spring break and we were told the ship had more than 800 children on it. Ill give you the down side of that later in this review. Upon arrival to pier 90 we found it somewhat confusing. Although NCL provided an area for Latitude members those non members were registered and actually boarded before most of the latitude members. The staff we dealt with during the check in process was poorly trained and was constantly seeking help from others. My credit card was actually swiped, authorized and voided 8 times before three different people finally got it right. Upon boarding no body told you not to go to your cabin until you got there and the room stewards told you, you were not supposed to be in there for another two hours. Again, more miscommunication. After working through this we found our luggage arrived quickly and without any problems.

The first night we had dinner in Bamboo, the Oriental Restaurant on board. This was a premium restaurant which was 50% off which made the surcharge only five dollars. The food was very good however the service rated extremely poor. We waited over twenty minutes after being seated to ask if we wanted drinks an after dinner found that we were there for over two hours! Our waiter acted as if he really didnt care and made several mistakes. We all felt as if we got off to a poor start for a restaurant that was not crowded. Upon walking out we found that the general feeling of some of the other patrons was the same.

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