Embarkation: We arrived in SJU airport at 11:30. Pretty standard. We took public transportation to the ship. The driver was nice but spoke little english. Getting on the ship was very smooth. They were at the door showing where to go for cabin location.
Entertainment: Being in the entertainment business myself, I can say that the entertainment was poor at best. By the way, the cruise director, remember his face the first night, because after that, he disappears except for being on the TV every morning to read to you line by line the days activity even though you get the "Princess Patter" the night before from your room steward. The shows in the theater were OK but the music, in my opinion was "canned" (pre-recorded). I never once saw one musician on stage. I don't know that much about dance but the choreography and costumes seemed to be OK. The lounge groups were quite poor. They didn't play together and all sounded very amateurish; you could probably hear a better band at a wedding at your local Elks Club. The Reggae band was OK but their music was sequenced (no drummer) and although the instrumental music was, for the most part, programmed, their vocal harmonies were not together. I was quite disappointed.
Service: Sporadic. Our room steward was good, the dining staff a little off. The rest kind of mediocre.