We've cruised with Princess, Celebrity and Carnival. First time with NCL because of the one-week visit of four islands. (Was very attempted when Star first came out, but schedule did not permit at that time, but could very well be better service, and cheaper for sure.)

Good: ** Quick and convenient embarkation and disembarkation. ** Dining Room service in general was courteous and efficient, all around an hour (except Jefferson Bistro). We made reservations for all specialty restaurants once on board. Only ate in Liberty on the formal/lobster night. All other dinners in specialty ones. Did not go to Lazy J, as not into steaks. The hostess at Liberty forgot about us after we checked in with our reservation and were told to stand on the side to wait, until we approached her again 15-min later. Had stomach upset for both of us after dinner at EMW regular part (we came to that conclusion after quite a bit of "analysis") -- nothing tasted fishy, maybe just food not agreeing with us. Liberty lobster, though warm water, was done better than the warm water ones that we had on Celebrity Constellation. Overall, food selection not too varied and quality just ok and presentation lacks creativity and menu lacks imagination (this includes JB). Service is on par with the other lines we've been on. No complaint on this one.

Bad: ** cabin steward: Once got into our cabin after it was announced that the cabins in our level were ready, I literally had to be hands-on to clean up the toilet bowl for very unpleasant surprises left by the previous guests. I could not find our cabin steward, as I was told of them being on "break". I did not pursue further as in the same situation as not telling the waiter the bad course of food if wanting the "kitchen" to make it right. Throughout the week, things just got done and sometimes I would request just clean towels and no make-up of the cabin to avoid more disappointments. Worst cabin service we've ever got on a cruise ship. ** cabin size: small. This is small compared to the balcony cabins of other lines. The bathroom is even smaller in comparison. Read more