We have been on about 6 cruises. After booking the spirit, I found several extremely negative reviews -- and I honestly considered canceling the trip. My wife and I traveled with our six children (ages 5 to 14)and we had two staterooms. We decided to "brave" the Spirit, and we are delighted we did. I realize that most people who have a good experience don't take the time to write a review -- and people who have had a bad experience want to tell the world about their misfortune. And after reading some of the negative reviews, I can't believe how picky and negative some people can be.
This boat is lovely. The employees were cheerful and extremely hard workers. And the dining on the boat, while not the best we've had, was very pleasant and often terrific. We are a family that travels often and we are used to dining at higher end restaurants and staying at 5 star hotels. This ship does a great job of caring for guests.
I would, however, suggest that Norwegian mellow the music at times -- particularly mornings on the aft decks. I've had enough Gloria Estefan by midnight -- and don't need it at 7:00 am. A little quiet would be appreciated.