Exotic Western Caribbean Cruise on Holland America's Veendam 3/11/06

Due to an unforeseen problem we did not embark in Tampa, but in Key West. Our insurance procured another hotel night, a courier service and airfare to Key West. I did have to sign for two Jones Act fines of $300 each. A front desk rep, Karin, assured the Key West Police and Immigration that they would accept us at this port.

The Travel Guard agent, Allison, had called the ship while it was still in Tampa, and had asked that our travel companions be informed that we'd be on the ship the following day. They were not given details, however, so we were greeted by another HAL rep who told us the friends had been calling her constantly to find out our status. They had also left messages on our cabin telephone. Everyone was worried when we did not attend the Cruise Critic meet and greet the first night. Read more