We left Md. drove to Pa and stayed at the Radisson in Philadelphia the night before our flight to San Juan on US Air. Our stay started with 2 teenage girls having a key to our friends room and walking in on him. The hotel was very apologetic and assured him they would be told to leave but that didn't happen! They also gave our friend a small care bear stuffed animal to show they cared-seems like an adult way to handle an embarrassing problem doesn't it? The hotel was very nice though. The next day we were to airport checked our bags and later discovered the plane had Mechanical Problems and was going to be delayed. After 2 or 3 delays we transferred to another plane. After being assured our luggage would also be switched we arrived in San Juan to discover we had no luggage. It arrived at 9pm and the ship left at 10--however we had to stand in long lines to fill out lost luggage forms, and describe our luggage. We did get it about 11pm.
Embarkation was a breeze. Please do your SetSail paper on line - it makes a big difference. We get on the ship and have to stand in line again regarding our luggage. Needless to say we totally missed seeing San Juan. Thank you US Air!!!
Stateroom: We asked for two rooms together so we were given the handicap rooms. Not bad little more walking room. We had a problem with the toilet not flushing one time, the water coming out of the sink was orange a couple times. First night - NO CHOCOLATE on the pillows. We did get it the rest of the nights. Our cabin steward was great - Castro! I would have liked more drawer space but we made do. There are not a lot of announcements but there are a few and our speaker did not work in our room and when I reported it it was never fixed.