Our bathroom on the "Pride of Aloha" smelled like urine, the shower curtain was black from mold, the pillows smelled like they had not been changed in months, the food for the most part was second rate at best, the window still had oil from someone from an earlier cruise putting their forehead on the glass. We put our towels on the floor to get clean ones but instead they just folded them back up and hung them on the racks.
A couple in the cabin next to us ordered room service one morning and they never showed up with their food and the picture on their wall was smeared with something oily.
One morning I ordered French toast and the waiter forgot about it totally. Since he never came back to check on us, I never got it.