Westerdam Review

Westerdam - Western Caribbean

Review for the Western Caribbean Cruise on Westerdam
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simon02
First Time Cruiser • Age 80s

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Sail Date: Nov 2005

Many of the amenities that were promised for our "S" suite never happened. As we came to the port to embark on our journey, we were greeted by some very rude HAL employees telling people where to stand outside the terminal.

First off, the embarkation was a disaster. The person that we got had no idea what he was doing. He made mistake after mistake; so many that someone else had to constantly help him with the procedure. We spend a better part of 45 minutes just trying to get everything straight to board. It was pure chaos!

Once aboard we found that our suite was not ready -- to my surprise since all the trouble we had just getting on the ship. Our suite was very nice and to our surprise was the gift of champagne! The room was still dirty with a previous passenger belongings still on the desk chair. The carpeting was soiled and the bathroom drains were clogged!

Cabin Review

Cabin S
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