My family and I sailed on the Pride of America on 1/21/06. Some of the problems that other cruisers had, we also had, but the ship is beautiful, new and the american crew is friendly and hard working. We had a wonderful cabin steward and plenty of room in our balcony cabin. We did cruise by the volcano at night. We were in our ports on time.
Getting off and on the Ship was not problem. We did have rain one night that cancelled the Shore Excursion for the Luau and NCL should have handled this cancellation better.
Food flavor, appeal and variation is a problem in the main dining rooms. Freestyle dining has some problems. Our meals took about 2 hours - very slow. Service was slow, but the american crew was busting their buns and were friendly and it was nice understanding them. The whole process in the Skyline and Liberty dining rooms needs to be reworked. There were things like no different breads each night and the same bread served in the main dining rooms, were served in the specialty restaurant. It almost like they have taken their good food and put it in the specialty restaurants and given minimal attention to the main dining rooms. The boards were confusing and misleading.
Shows were good. Pools had plenty of towels. Gift shops need some work but were okay. Except for the food, everything was better than we expected, considering the harsh reviews The Pride had been receiving. We would go again, without hesitating.