We had sailed on the Norwegian Star in 2002 when it cruised the Hawaiian islands and we were extremely impressed. However this cruise to the Mexican Riviera was somewhat disappointing. First of all about 2 weeks before our departure we found out NCL had changed their port itinerary and we would not be sailing to Acapulco/Ixtapa and instead would be going to Manzanillo and Mazatlan. We found out later, while on board, the reason behind this change. Apparently the ship had lost one of its engines and couldn't go as fast and therefore couldn't make it as far as Acapulco and would only be able to go as far as Manzanillo. We did take a shore excursion in Manzanillo, and the hotel and beach we went to were nice, the shore excursion itself was unorganized. There weren't enough chairs to sit in around the hotel pool as well as the private beach. All in all, Manzanillo was pretty disappointing and not somewhere we care to visit again.
Our family ate in the specialty restaurants each night and the food in each restaurant was very good as well as the service.
We had a penthouse suite that was on the small side. the queen bed was very comfortable but the balcony was small, and light bulbs in the room were missing or burned out. The lighting in the bathroom was TERRIBLE, and almost impossible to see what you're doing when applying make-up. We had our own butler, but we had trouble locating him most days. Room stewards were wonderful however.
We had great excursions in Puerto Vallarta and Mazatlan. They were highly organized and a lot of fun.
My kids complained there was nothing to do after midnight and DJs would play terrible music so everyone would leave. (Kids are 18 & 21) Apparently a lot of kids felt the same way.
All in all we had a nice cruise, but compared with our first experience with NCL in Hawaii, it seemed like they have cut back on many amenities which are so important when cruising.