Embarkation was slow, not because of poor staffing but because most everyone decided to check in at the same time we did (1:00 p.m.). RCI staff and security were very professional and very pleasant. Our stateroom was clean, with the exception of a moldy shower curtain. The attendant changed it on the third day of the cruise without anyone of us asking for him to do so. Our cabin attendant was distant, but did a good job of keeping the room clean and well stocked with towels, (beach and bath) and ice. I had requested a small refrigerator through the T.A. and despite their assurance that it had been arranged, none was available. I was told to give the room attendant my medication; he would store it in some refrigerator, and bring it to me on demand. I declined this arrangement and was assured that the staff would keep looking. The next day, we had a fridge. There is plenty of storage space in the cabin, many hangars and drawers. The beds are comfortable and the room is quiet,no loud fans.

The spa is spacious and has a relaxing reading room where you can get tea and fruit. The staff was not very friendly and did not acknowledge me when I went in to tour the area. My friend asked if there were any specials on manicures and pedicures during our stop in Cozumel. She was told surly that there are NEVER any specials on these.

The exercise facility is full of great equipment and the jogging track is well marked with number of laps to a mile. Read more